Last Updated: 8 April 2024

Welcome to Mohalla Shopping! Your privacy is of paramount importance to us. This Privacy Policy outlines the types of information we collect from our users, how we use it, and the steps we take to protect it. By using our services, you consent to the data practices described in this policy.

Information Collection

• Personal Information: We collect personal information such as your name, address, email, and phone number when you register on our platform, place an order, or contact us for support.
• Payment Information: To process payments securely, we collect payment details, which are encrypted and processed by our trusted payment gateway partners.
• Usage Data: We gather non-personal information such as your browsing behavior, preferences, and interaction with our services to enhance your shopping experience.

Use of Information

• To Provide Services: We use your information to process orders, deliver products, and offer customer support.
• Communication: We may use your information to communicate with you about your account, updates, promotional offers, and more, which you can opt-out of at any time.
• Improvement and Personalization: Your information helps us improve our services, personalize your shopping experience, and recommend products that interest you.

Information Sharing

• Partners and Vendors: We share information with our local store partners and delivery network to fulfill your orders. Our partners are obligated to protect your information and not use it for unrelated purposes.
• Legal Requirements: We may disclose your information if required by law or in the belief that such action is necessary to comply with legal obligations or protect the rights of others.

Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

Cookies and Tracking Technologies

Our platform uses cookies and similar tracking technologies to monitor your preferences and tailor your experience. You have the option to accept or refuse cookies.

Your Rights

You have the right to access, correct, or delete your personal information stored with us. Please contact us if you wish to exercise these rights.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. Your continued use of our services after any changes indicates your acceptance of the new terms.

Contact Us

If you have any questions about this Privacy Policy, please contact us at groceriesappdev@gmail.com.